heating engineer looking at boiler

Boiler Servicing & Repair West Thurrock

West Thurrock boiler service & repair engineers ready to help you!

West Thurrock Fixed Price Boiler Repair

Looking for a boiler service in West Thurrock, not a repair? Click here.

Our fixed price boiler repairs include:

  • All callouts and labour to fix your boiler problem (just pay for parts separately, if needed)
  • FREE Standard Boiler Service (Value: £96),
  • No fix? Low fee. If we can’t fix your boiler, you only pay a small fee for the engineer’s visit,
  • 1 year guarantee on any new parts,
  • All major credit & debit cards accepted.

As well as West Thurrock, we also cover Swanscombe, Dartford, Greenhithe, Aveley, Stone, Grays, South Ockendon, Tilbury, Northfleet, Chadwell St Mary.

Comments From Recent Customers

What Does Your West Thurrock Fixed Price Boiler Repair Include?

✅ Includes

  • All callouts and labour to fix one fault on your boiler
  • FREE Standard Boiler Service (Value: £96)
  • A 1 year guarantee on any parts fitted
  • No fix? Low fee. If we can’t fix your boiler, you only pay a small fee for the engineer’s visit.

❌ DOES NOT Include

  • Parts needed to fix your boiler (NOT INCLUDED). You will need to pay for any parts your boiler needs separately as an extra cost.
  • (If your boiler needs parts, we can get them for you quickly, cheaper than retail price, guaranteed!)
  • Boilers over 15 years old
  • LPG, Oil, Electric, Commercial, Back Boilers, and HIU’s.
  • Faults caused by incorrect installation, sludge or scale.
  • Replacing the boiler’s main heat exchanger

What Boiler Brands Do We Repair?

Combi Boiler Repair In West Thurrock

We offer comprehensive repair services for combi boilers, a popular choice amongst homeowners in West Thurrock due to their compact size and high efficiency. Common faults we encounter with combi boilers include issues with diverter valves, failure of the pressure relief valve leading to boiler pressure problems, and problems with the condensate pipe, especially during frosty weather when it might freeze and cause the boiler to stop working. Our West Thurrock-based engineers are adept at identifying and fixing these faults, ensuring your combi boiler is up and running in no time.

Vaillant Boiler Repair West Thurrock

Famed for their high quality, Vaillant boilers sometimes still run into a spot of bother. Even the best products can develop faults, like not producing hot water or showing error codes such as F75, F22 or F62. But not to worry, because we at Thames Boilers are experts in identifying and repairing these pesky boiler problems.

Ideal Boiler Repair In West Thurrock

For their dependability and fuel-efficiency, Ideal Boilers are a popular choice amongst UK residents. However, they’re not entirely exempt from occasional difficulties, be it issues with the printed circuit boards or the L1 and L2 fault codes. Fear not, Thames Boilers offer a robust repair service that covers these faults and many more. Even better, along with our fixed price repairs for Ideal Boilers, we offer a complimentary standard boiler service (valued at £96).

Worcester Bosch Boiler Repair West Thurrock

Don’t let maintenance issues with your Worcester Bosch boiler make you sweat. These boilers, while reliable and strong, stand the risk of experiencing faults like condensate trap blockages or circuit board malfunctions. Furthermore, ignition problems might also crop up. Regardless, our professional and experienced team of engineers in West Thurrock are adept at providing seamless service at an unbeatable fixed cost. Do remember, any new parts used in the repair process come with a one-year warranty, putting your worries to rest.

Baxi Boiler Repair West Thurrock

Renowned for their durability and effectiveness, Baxi boilers sometimes suffer common problems which we are equipped to solve. These could range from a defective auto-air vent causing pressure issues, to malfunctioning diverter valves or even a blockage in condensate pipes, mainly when the temperature drops. Our adept engineers at West Thurrock have vast experience in detecting and mending faults in Baxi boilers. We only charge a small fee if we are unable to restore your boiler to its working condition.

Potterton Boiler Repair West Thurrock

Just like any other heating appliance, Potterton boilers in West Thurrock homes can experience typical faults like issues with the fan assembly or a malfunctioning printed circuit board. The highly trained engineers at Thames Boilers have the experience to undertake these repairs with care. Plus all parts replaced carry a 1-year guarantee; and should our engineers not be able to mend your Potterton boiler, a nominal fee will cover the engineer’s visit.

Boiler Repair Questions & Answers

How soon can you fix my boiler?

This often hinges on the season and the climate.

When it’s not particularly cold, we’re often able to come over on that very day or the next, as long as it’s a weekday.

However, in the freezing period, the wait for a slot might be a bit longer due to high demand. Apologies for this.

Can you fix my type of boiler?

We are capable of repairing all types of boilers, although we do not deal with oil boilers, LPG boilers, boilers over 70kW or those classified as beyond the threshold of economical repair. Anything else, we’re here to mend it for you. Do note, certain boilers may not be applicable for our fixed price repair scheme and will be billed based on the number of hours worked and materials utilised.

Do I have to pay a callout fee?

A callout fee will not be charged if your boiler qualifies for a fixed fee boiler repair.

In case your boiler doesn’t qualify for a fixed fee boiler repair, you are required to pay at least 1 hour’s labour for an engineer’s visit.

What if I need a new boiler?

There may come a time when your boiler is deemed not worth repairing. This could happen if the component needed for the fix isn’t available anymore, or the repair cost is almost equal to that of obtaining a new boiler. When such a situation arises, we will promptly let you know and explain the reasons for needing a new boiler. We will give you a written quote for a new boiler and you’ll be under no pressure to decide what your next steps should be. If you wish for us to install your new boiler, we promise to make your service a priority so that your new boiler is installed within 48 hours.


Boiler Servicing In West Thurrock

At Thames Boilers, located in West Thurrock, our pledge is to deliver outstanding boiler servicing. Recognising the vital nature of an efficient, dependable boiler, especially in the coldest months, our highly-skilled team of boiler engineers is here to ensure your boiler functions flawlessly, lessening the risk of unforeseen issues. We’re all about providing a service that’s as professional as it is reliable and efficient, giving you total trust in our ability to get the job done.

Cutaway image of a Viessmann combi boiler

What Does Your Boiler Service Include?

Standard Boiler Service (West Thurrock )

(For boilers under 3 years old or those that have had a full service within 3 years)

  • Visual inspection
  • Expansion vessel check and recharge
  • Check for gas and water leaks inside the boiler
  • Gas pressure check
  • Flue inspection and integrity test
  • Clean out magnetic filter (if fitted)
  • Clean out the condensate trap
  • Check hot water temperature and flow rate
  • Top up heating system water pressure
  • Send you a detailed boiler service certificate
  • Fill out the boiler service record in the boiler manual, where available

Full Boiler Service (West Thurrock )

(Recommended for boilers over 3 years old or those that haven’t had a full service for 3 years.)

  • Visual inspection
  • Expansion vessel check and recharge
  • Check for gas and water leaks inside the boiler
  • Gas pressure check
  • Flue inspection and integrity test
  • Clean out magnetic filter (if fitted)
  • Clean out the condensate trap
  • Check hot water temperature and flow rate
  • Top up heating system water pressure
  • Send you a detailed boiler service certificate
  • Fill out the boiler service record in the boiler manual, where available
  • Water quality check for system corrosion and make recommendations
  • Bleed all the radiators
  • Check the radiators to ensure they’re all heating up
  • Full strip down and cleaning of the burner and main heat exchanger
  • Check and set the times on your heating and hot water programmer

Boiler Servicing Questions & Answers

Will servicing my boiler fix any faults or problems?

It’s important to realise that a boiler service isn’t a fix for faults or issues. A service is for ensuring your boiler is functioning safely and for performing the necessary upkeep tasks. If your boiler isn’t working as it should, a service won’t rectify that.

Firstly, give us a call to set up your fixed price boiler repair. Following the repair, you can schedule your boiler for a service.

Do I Need To Turn My Boiler Off Before It’s Serviced?

Yes, if you can be without your boiler for a while, please turn the boiler off about 30 minutes before we arrive. This gives the boiler chance to cool down, ready for our performance tests.

How Do I Check My Boiler Has Been Serviced Properly?

You can easily verify if your boiler was serviced correctly using these guidelines:

  1. After the engineer’s maintenance work on your boiler, they should provide you with a service certificate. This evidence of work completed can reach you via email or physical paper form and it encapsulates all the inspections conducted on your boiler.
  2. Look at the time taken for the service. A standard service duration should linger around 30-45 minutes whereas a comprehensive/full service would last between an hour and an hour and half. If the servicing seemed much shorter than expected, it could hint that perhaps it was not performed carefully enough.

What Areas Do You Cover?

We cover West Thurrock, Essex and the surrounding areas, including Swanscombe, Dartford, Greenhithe, Aveley, Stone, Grays, South Ockendon, Tilbury, Northfleet, Chadwell St Mary.

If you have any questions, please give us a call on 0808 196 4649 or if you would like to book your job in, please click the button below to go through to our online booking system: