heating engineer looking at boiler

Boiler Servicing & Repair Gravesend

Gravesend boiler service & repair experts ready to help you!

Gravesend Fixed Price Boiler Repair

Looking for a boiler service in Gravesend, not a repair? Click here.

Our fixed price boiler repairs include:

  • No hidden charges! Your callout and labour fees are fully covered in the fixed price, with any spare parts charged separately, only if required
  • Complimentary Standard Boiler Service offered (Worth £96), to ensure your boiler is working safely.
  • You won’t be left high and dry. In the unlikely scenario where your boiler fix is beyond our expertise, we charge a nominal fee for the visit by our engineer.
  • We back our workmanship with a 1-year guarantee on all newly installed parts.
  • We accept all major credit and debit cards
  • As well as Gravesend, we also cover Northfleet, Tilbury, Singlewell, Chadwell St Mary, Grays, East Tilbury, Greenhithe, Swanscombe, Cobham, Stone.

    Customer Reviews

    What Does Your Gravesend Fixed Price Boiler Repair Include?

    ✅ Includes

    • All callouts and labour to fix one fault on your boiler
    • FREE Standard Boiler Service (Value: £96)
    • A 1 year guarantee on any parts fitted
    • No fix? Low fee. If we can’t fix your boiler, you only pay a small fee for the engineer’s visit.

    ❌ DOES NOT Include

    • Parts needed to fix your boiler (NOT INCLUDED). You will need to pay for any parts your boiler needs separately as an extra cost.
    • (If your boiler needs parts, we can get them for you quickly, cheaper than retail price, guaranteed!)
    • Boilers over 15 years old
    • LPG, Oil, Electric, Commercial, Back Boilers, and HIU’s.
    • Faults caused by incorrect installation, sludge or scale.
    • Replacing the boiler’s main heat exchanger

    What Boiler Brands Do We Repair?

    Combi Boiler Repair In Gravesend

    Thames Boilers provides top-notch repair services for combi boilers – highly favoured by Gravesend homeowners due to their compact footprint and impressive energy efficiency.

    Common problems that we deal with include:

    • Stuck diverter valves
    • Pressure relief valve failures leading to boiler pressure dilemmas
    • Condensate pipe complications, especially when Jack Frost visits and the pipe can freeze, causing the boiler to call it a day.

    Our Gravesend-based engineers excel at detecting and rectifying these niggles swiftly, meaning your combi boiler will be steaming away again in no time.

    Vaillant Boiler Repair Gravesend

    Vaillant boilers are a byword for quality, yet they’re not immune to having a few quirks. Common issues can include a lack of hot water or receiving pesky error codes like F75, F22, or F62. Rest assured, we at Thames Boilers are old hands at diagnosing and dealing with these boiler problems.

    Ideal Boiler Repair In Gravesend

    Ideal Boilers have earned themselves a strong home presence in the UK due to their steadfast reliability and energy conservation capabilities. Nevertheless, they can at times encounter complications, such as problems with printed circuit boards, or run into L1 and L2 fault codes. This is where we come in at Thames Boilers. Our repair service extends to these problems and more. In fact, with all our fixed cost Ideal Boiler repairs, we throw in a standard boiler service at zero extra cost (valued at £96).

    Worcester Bosch Boiler Repair Gravesend

    Worcester Bosch holds a prestigious place in the world of boiler makers due to their sturdy nature. That said, every appliance has a lifespan and problems may arise such as obstructions in condensate traps, faulty circuit boards or issues with ignition. Luckily, our technicians in Gravesend are more than equipped to handle such challenges, offering a service that is both smooth and affordable. Indeed, there’s a whole year’s guarantee on any new components we install during the repair process, assuring your comfort and tranquility.

    Baxi Boiler Repair Gravesend

    Renowned for their durability and effectiveness, Baxi boilers sometimes suffer common problems which we are equipped to solve. These could range from a defective auto-air vent causing pressure issues, to malfunctioning diverter valves or even a blockage in condensate pipes, mainly when the temperature drops. Our adept engineers at Gravesend have vast experience in detecting and mending faults in Baxi boilers. We only charge a small fee if we are unable to restore your boiler to its working condition.

    Potterton Boiler Repair Gravesend

    Potterton boilers are a trusted name in UK homes, but they too can suffer from common faults such as problems with the fan assembly, or a faulty printed circuit board. Our skilled engineers at Thames Boilers are well-versed in handling these repairs with precision. Rest assured, all replaced parts come with a 1-year guarantee, and if we’re not able to fix your Potterton boiler, you only pay a small fee for the engineer’s visit.

    Boiler Repair Questions & Answers

    How soon can you fix my boiler?

    This is usually determined by the time of year and prevailing weather conditions.

    In the warmer months, we usually have availability on either the same or following day, assuming it’s a weekday.

    In contrast, during the cold times of the year, securing an appointment can take somewhat longer because of the increased workload. We regret any inconvenience this may cause.

    Can you fix my type of boiler?

    We can fix any boiler except oil boilers, LPG boilers, boilers rated over 70kW or those considered beyond economical repair. Other than that, we’ll do our best to fix it for you.

    Just bear in mind that we can’t fix some boilers under the fixed price repair offer. These will be charged at an hourly rate plus materials.

    Do I have to pay a callout fee?

    If your boiler is appropriate for a fixed fee boiler repair, no callout fee will be imposed.

    If not suitable for a fixed fee boiler repair, a minimum cost of 1 hour’s labour is necessary to have an engineer come out.

    What if I need a new boiler?

    Sometimes, it comes to pass that fixing a boiler may not be the most economical choice. That could be down to a missing part that is hard to find or when repair costs start nearing that of a new boiler. When such a situation occurs, we ensure to let you know pronto and help you understand why a new boiler is the better option. We’ll present a clear and detailed quote for a new boiler, and then leave the ball in your court to decide your next step. If you do select us to replace your boiler, we will endeavour to put you on top of our list so your new boiler is fitted as quickly as possible, usually within 48 hours.


    Boiler Servicing In Gravesend

    At Thames Boilers, located in Gravesend, our pledge is to deliver outstanding boiler servicing. Recognising the vital nature of an efficient, dependable boiler, especially in the coldest months, our highly-skilled team of boiler engineers is here to ensure your boiler functions flawlessly, lessening the risk of unforeseen issues. We’re all about providing a service that’s as professional as it is reliable and efficient, giving you total trust in our ability to get the job done.

    Cutaway image of a Viessmann combi boiler

    What Does Your Boiler Service Include?

    Standard Boiler Service (Gravesend )

    (For boilers under 3 years old or those that have had a full service within 3 years)

    • Visual inspection
    • Expansion vessel check and recharge
    • Check for gas and water leaks inside the boiler
    • Gas pressure check
    • Flue inspection and integrity test
    • Clean out magnetic filter (if fitted)
    • Clean out the condensate trap
    • Check hot water temperature and flow rate
    • Top up heating system water pressure
    • Send you a detailed boiler service certificate
    • Fill out the boiler service record in the boiler manual, where available

    Full Boiler Service (Gravesend )

    (Recommended for boilers over 3 years old or those that haven’t had a full service for 3 years.)

    • Visual inspection
    • Expansion vessel check and recharge
    • Check for gas and water leaks inside the boiler
    • Gas pressure check
    • Flue inspection and integrity test
    • Clean out magnetic filter (if fitted)
    • Clean out the condensate trap
    • Check hot water temperature and flow rate
    • Top up heating system water pressure
    • Send you a detailed boiler service certificate
    • Fill out the boiler service record in the boiler manual, where available
    • Water quality check for system corrosion and make recommendations
    • Bleed all the radiators
    • Check the radiators to ensure they’re all heating up
    • Full strip down and cleaning of the burner and main heat exchanger
    • Check and set the times on your heating and hot water programmer

    Boiler Servicing Questions & Answers

    Will servicing my boiler fix any faults or problems?

    Contrary to popular thought, a boiler service is not designed to deal with problems or imperfections. Its main aim is to validate that your boiler is operating safely and undertake routine maintenance duties. If your boiler is misbehaving, a service will not sort it out.

    We advise getting in touch with us to arrange your fixed price boiler repair initially. After the issue is sorted, you’ll be able to schedule your boiler for a service.

    Do I Need To Turn My Boiler Off Before It’s Serviced?

    Yes, if you can be without your boiler for a while, please turn the boiler off about 30 minutes before we arrive. This gives the boiler chance to cool down, ready for our performance tests.

    How Do I Check My Boiler Has Been Serviced Properly?

    Evaluate if your boiler has been serviced properly by taking note of:

    1. The issuance of a service certificate once your engineer wraps up the service. This certificate, which could come through email or a physical paper, contains every detail about the checks executed on your boiler.
    2. The time taken for the work to get done. It should ideally be within 30-45 minutes for a standard service, while a full one should extend between 60 and 90 minutes. If it took far less time than what’s generally accepted, there’s a chance that the servicing wasn’t done completely.

    What Areas Do You Cover?

    We cover Gravesend, Kent and the surrounding areas, including Northfleet, Tilbury, Singlewell, Chadwell St Mary, Grays, East Tilbury, Greenhithe, Swanscombe, Cobham, Stone.

    If you have any questions, please give us a call on 0808 196 4649 or if you would like to book your job in, please click the button below to go through to our online booking system: